This service or option may need to be enabled by the operator of the ISDN network for you or for the other party. I have read the terms and conditions and I agree and accept them. The alliance between ActFax Communication and Dialogic includes technology exchange and product marketing. You have a question or problem with logging in? Are you using a suitable cable? Only restricted digital information bearer capability is available. Perhaps you tried to resume a call that was not parked in the first place.

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Protocol error layer 3.

Partnerships and Alliances

Message not compatible with call state. Contact the other party to establish the cause. Bearer capability not authorized. This may be due to a wrong ISDN protocol.

IVR Systems | Recommnded Hardware and Drivers

Quality of service unavailable. The number you are calling did not answer within the time period required by your connection.


Could not connect to the ISDN network. No route to specified transit network. You can work round this problem by turning off the fax option in the settings for your CAPI driver.

The CAPI driver is requesting too many simultaneous connections. The call could also have been cancelled by the other person while it was parked. Partnerships and Alliances Strong alliances are the basis for a reliable product.

SDK & CAPI: Using Analog 4P card – Dialogic Voice Cards – Documentation

Requested facility not implemented. A suspended call exists, but this call identity does not. There is no physical connection to the ISDN network.

B protocol combination not supported. Another application got that call. The phone number has the right format, however.

Identified channel does not exist. Enquire at your dialogix company or the operator of your telephone exchange what the correct number is. Sign In Toggle navigation.

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Beside numerous local partnersActFax Communication particularly also cooperates with leading companies of the IT and telecommunication sector. The number you are calling cannot answer any calls at the moment because all channels are being used. Click ‘ Forgot my password ‘ to set a new password. Diakogic in the ISDN network. Requested facility not subscribed. Only ONE device can answer the call in each case.


Download and install the latest Diva Client driver. Too many communications programs are using the CAPI driver. Contact the other party to find out the cause. No answer from user user alerted. Message not supported in current state. You want to register? Recovery on timer expiry. Please send an email to profile at dialogic. B1 protocol not supported.